Thursday, April 23, 2009

okay.. that's weird..

surprisingly, i opened my inbox and found a couple of blog entries being re-posted (some are even from a few years back).. i wonder if that was the result of me ticking the checkbox to "cross-post to blogger" the other day when i published one of the stories i wrote in 2002. that means my blog will have duplicates as well as my facebook and my wordpress. it's crazy.

Anyhow.. i think i went on caffeine overload today at work i came home a bit dizzy. that, or i was just too famished to know the difference. haha. it was particularly tiring today because i just seemed to be a magnet for calls concerning the 90-cash restriction. take note that these calls cannot be handled in just 5 minutes.. somehow, clients would have loads of follow up questions which lead to them asking you for concrete examples so thay can grasp your usual verbatim answers better. It was extra stressful that the team had no one to turn to as we had just been transitioned to a different leadership. oh well. some days are just bananas.

when i wasn't licensed yet i hated the fact that people would discuss their calls during their breaks. there were even instances wherein i'd witness people having a debate on how to resolve their client's concern. i thought these people were pricks who just can't help but show off. today at starbucks, macke and i found ourselves discussing the difference between a stop, stop-limit and limit price (with matching drawings on the napkins to analyze the differences). the thing is, we went home not really knowing if our theory (more of macke's theory) is entirely correct. this is something we need to bring up with Aarti tonight.�

alright, so enough about jargon. I have 3 hours to sleep before i scramble back into the boiler room. i better hit the sack now.


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